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Firstsource Solutions

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Run, Do Not Walk, Away From This Employer - Medical Claims Adjuster Firstsource Solutions Employee Review

2.0
Jan 16, 2024
Recommend
CEO approval
Business outlook

Pros

There are some very kind, caring people who are very good at their job.

Cons

Benefits are not great and priced ridiculously high. You, as an employee, are micromanaged, to death. Training consists of 8 hours a day, on camera. Leaving to go to the bathroom or turning your camera off for a moment, to address something in your home is not only frowned upon, but will be called out, in front of everyone. Pay is also not great - low end of the scale for this position. Seriously not worth the abuse.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are delighted to hear that you have had positive experiences with kind and caring individuals who excel in their roles. It is encouraging to know that there are team members who make a significant impact through their professionalism and compassion. Adhering to schedules is necessary to meet business requirements, but we also want to ensure that our policies are reasonable and considerate of personal circumstances. Our salary structures are designed based on company standards and individual performance. We aim to ensure that our pay scales are competitive within the industry and reflect the contributions and performance of our employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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