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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good place to earn. - Senior Customer Service Associate Firstsource Solutions Employee Review

      2.0
      Jan 12, 2024
      Senior customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only benefit is the incentives one can receive, it is a decent amount for a fresher.

      Cons

      No growth. Will be in same position for years without a proper appraisal.

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We acknowledge that incentives are a key benefit and are pleased to hear that they are seen as valuable, especially for those starting their careers. We review our performance appraisal processes to ensure they are fair, transparent, and supportive of career advancement. We value your input and will continue to focus on aligning career advancement with individual performance and professional development.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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