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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Possibly the best place I've worked - Customer Sales Representative Firstsource Solutions Employee Review

      4.0
      Sep 23, 2015
      Customer sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      No AHT upper limit. Customer focused contact centre

      Cons

      The company sells time so you need to be online on time or face consequences

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your feedback. We are happy to hear you are enjoying your time working with us and appreciate all of the feedback we receive. Keep up the good work!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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