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Firstsource Solutions

Engaged employer

Nice team - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
Sep 7, 2023
Recommend
CEO approval
Business outlook

Pros

Good account and has good on-shore assistance

Cons

Low Salary during my team with little binefits

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are pleased to hear that you have found value in our onshore assistance and appreciate your feedback on the quality of your account. Employee compensation is an area we take seriously, and we are committed to regularly reviewing and adjusting our salary structures to ensure they are competitive and reflective of the contributions of our team members.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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