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Firstsource Solutions

Engaged employer

high turnover - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 12, 2023
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities to progress.

Cons

The environment is quite childish. The pay is low

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Firstsource Solutions Response
2y
Thank you for your feedback. We’re really pleased you found lots of opportunities to progress with us. We are sorry if you found the environment to be childish, we do like to host activities, and engagement days to keep our colleagues happy and motivated. If they were not what you would like to do, participation in voluntary and we are always willing to talk about what activities you would be interested in.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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