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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Do not go - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Aug 2, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely nothing good to say

      Cons

      All managers there are pets for managers that are higher manager. There is no internal growth or opportunity.

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your review. We are disappointed that your time with us is not the experience we strive to provide. If you have any specific feedback, please reach out. We seek to allow every colleague the chance to progress. Our programs like JetSet and AIM are open to everyone to make sure that all colleagues have the chance to advance in their career with us.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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