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Firstsource Solutions

Engaged employer

Good - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Aug 1, 2023
Recommend
CEO approval
Business outlook

Pros

Management is good enough to sustain

Cons

Salary increments are less in FSL

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. Our management team is dedicated and proficient in maintaining the sustainability of our organization. We believe that effective leadership is crucial for the success and growth of our company.We offer a range of benefits and opportunities for professional growth within the company. We strongly encourage performance-based increments and reward exceptional achievements. We're also committed to continuously reviewing and adjusting compensation packages when possible, as part of our strategy to retain.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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