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Firstsource Solutions

Engaged employer

Good people but bad management - Customer Service Representative Firstsource Solutions Employee Review

3.0
Jul 21, 2023
Recommend
CEO approval
Business outlook

Pros

Not much at all other than health plan so free eye tests ( expected when staring at a screen for 8 hours a day) .

Cons

Management and Ops are useless just a bunch of sheeps for their clients

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Firstsource Solutions Response
2y
Thank you for your feedback. We regret that your experience with us so far hasn't matched the positive atmosphere we work towards. We are always looking for ways to improve our colleague experience, however we apologies if some of these have not been feasible for various reasons, and have not come to fruition. If you have any specific feedback or suggestions, please get in touch.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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