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Firstsource Solutions

Engaged employer

customer care representative - Anonymous employee Firstsource Solutions Employee Review

1.0
Sep 4, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing Thank god I was just working to pass some time until I got serious in my career

Cons

Literally worst I mean its like a sweat lodge yuck. People do not have even a bit professionalism,no dressing sense,no sense of achievement,people look like zombies after taking 100 calls a day, Even if you don't have degree and no skills,please get a degree and get a day job,bpo is just humiliating.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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