employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Firstsource solutions ltd - Technical Support Advisor Firstsource Solutions Employee Review

4.0
Jun 14, 2023
Recommend
CEO approval
Business outlook

Pros

Easy, good pay, work at home

Cons

Waiting a long time for calls

avatar
Firstsource Solutions Response
3y
Thank you for taking the time to leave a review. We are happy to hear you are enjoying the work, pay and opportunity to work from home. If you are struggling with low call volumes, please speak to your team leader who may be able to assign you extra work or advise if there is another area that may offer more of a challenge.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All