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Firstsource Solutions

Engaged employer

pretty good company - Customer Service Representative (CSR) Firstsource Solutions Employee Review

3.0
May 26, 2023
Recommend
CEO approval
Business outlook

Pros

process is easy to learn

Cons

pressure is toomuch over time

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Firstsource Solutions Response
3y
Thank you so much for taking the time to share your experience with us. It is important for us as an organization to be aware of the challenges our employees face and work together to create a supportive and productive work environment. We value your dedication and want to ensure that you have the tools and resources necessary to navigate the review process successfully. We understand the importance of maintaining a healthy work-life balance and ensuring our employees' well-being. We encourage open communication, and we want to assure you that we are here to support you. Please write to your HR Manager about your specific concerns. We will be happy to reach out to support you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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