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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Never again - Customer Service Agent Firstsource Solutions Employee Review

      1.0
      Apr 18, 2023
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Free sky tv and colleagues

      Cons

      Long hours Small breaks Feel like a robot just churning out the same things again and again High staff turnover because the job is not what it seems at the beginning

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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