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Firstsource Solutions

Engaged employer

n/a - Data Entry Operator Firstsource Solutions Employee Review

3.0
Aug 11, 2015
Recommend
CEO approval
Business outlook

Pros

You get to work by yourself & not be bothered by anyone, listen to ipod/audiobooks, vacation/personal/sick pay after 6 months, wear "normal" clothes, and get health/dental/eye benefits.

Cons

Not enough pay/horrible raises, there's a ridiculous "point system" for being absent and being late (even if you have a doctors note or emergency room note they don't care), in AM shift they watch over you like a hawk, you get judged on something called "uptime" which is how much time you spend away from the computer (this includes going to the bathroom.) You only get 30 minutes so if you are feeling sick, having bladder problems, stomach problems, cramps .. you're screwed. They don't care if you have a good excuse for needing to use the bathroom more often than others.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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