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Firstsource Solutions

Engaged employer

Pathetic Pay - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 21, 2022
Recommend
CEO approval
Business outlook

Pros

Work from home is okay

Cons

Minimum wage for the Giffgaff campaign. Firstsource and Giffgaff are happy to collect awards, but fail to properly reward the labour of the people who got them those rewards. Discussions of pay rises are always shut down, bonuses are hard to get, they don't care about their workers and refuse to engage with them to help them stay alive in the cost of living crisis

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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