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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Horrific - Customer Experience Associate Firstsource Solutions Employee Review

      1.0
      Sep 26, 2022
      Customer experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely nothing. Not one good thing.

      Cons

      The pay is always wrong, they promise bonus’ for attendance during peak times and then refuse to give it to you. This job was absolutely horrific. I can’t think of one good thing

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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