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Firstsource Solutions

Engaged employer

Pay should be increased - Customer Experience Advisor (Remote) Firstsource Solutions Employee Review

3.0
Aug 23, 2022
Recommend
CEO approval
Business outlook

Pros

Management Office WFH Competitions Bonuses yes

Cons

Salary should be increased at least 20%

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Firstsource Solutions Response
3y
Thank you for your review. We are happy to hear you enjoyed the flexibility of working from home, as well as our competitive bonuses, and enjoyed working with our excellent management team. Firstsource reviews salaries on an annual basis, and offers a number of pay models. Please contact your HR partner if you would like to find out more detail about the salary review process. On top of this, we provide a generous compensation and benefits package, including a company pension, and health cash back plan, as well as a multitude of additional perks and discounts.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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