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Firstsource Solutions

Engaged employer

Work - Collections Associate Firstsource Solutions Employee Review

3.0
Apr 21, 2022
Recommend
CEO approval
Business outlook

Pros

Pay is good and there are standard benefits

Cons

Management is inconsistent. Care for employees is not that well provided

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Firstsource Solutions Response
3y
Thank you for writing in, we're happy to know that you were satisfied with the compensation and benefits being offered at Firstsource. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. We understand from your comments that some of your experiences did not live up to your expectations. Our leadership team work hard to provide support and guidance, and our HR Team is always on hand too. We hope you took the opportunity to reach out to someone to try and address your concerns whilst you were with us. Thank you again and best wishes for your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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