Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      AVOID - Customer Service Advisor Firstsource Solutions Employee Review

      1.0
      Apr 16, 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Overtime pay, that's about it. But I'd rather work somewhere that only pays time and a half for overtime with not even half the stress from that place

      Cons

      Literally everything else. Including a stressful, pressuring boss, too much focus ON KPIs, recieving calls outside of work -rubbish work/life balance

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review. We're sorry to hear that you felt your time with us was stressful. As a people-focused business, that cares about our people, we provide a range of support options from our EAP programme, HR connect sessions, and Team Leader support. I do hope you took advantage of these whilst you were with us and wish you all the very best in your future career.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Advisor reviewsFirstsource Solutions review