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Firstsource Solutions

Engaged employer

Good job - Customer Support Firstsource Solutions Employee Review

4.0
Apr 12, 2022
Recommend
CEO approval
Business outlook

Pros

Nice job but politics salary hike is less expected or less hikes... Hr pathetic in maintaining employees requirements.. But facility or infrastructure is owsome....!

Cons

Less opportunities... Big time politics... Even hr be like playing cards for employees as well

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Firstsource Solutions Response
4y
Thank you for writing a review. We note you are an existing employee and hope that with a little extra support we can make your work experience a better one. Firstsource has firm policies in place for its commitment to a discrimination-free work environment. We pride ourselves on having a strong work culture where our leadership and HR teams provide the support and guidance needed by all of our employees. Your comments are in stark contrast to what we work so hard to provide. We provide comprehensive and competitive compensation and benefits, and have a team that continually reviews the package to be at par with market standards. We encourage you to reach out to your business leader or HR Manager, so that they will provide appropriate guidance. We’d really like to find a way to create a better experience for you, and we wish you well for your long and fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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