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Firstsource Solutions

Engaged employer

Unsupportive Leadership - Provider Recruiter Firstsource Solutions Employee Review

1.0
Apr 9, 2022
Recommend
CEO approval
Business outlook

Pros

Company Offered Remote Work For Some Employees.

Cons

- Cannot use PTO for 1st year. - Overworked Employees. - Leadership Micromanages. - Does Not Allow Time Off For Non-Gestational Parents After Birth Of Child. - Operations Managers Verbally Abusive To Staff Members.

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Firstsource Solutions Response
4y
Thank you for sharing your feedback. Our business is a fast-paced customer service environment which can sometimes feel intense, and we continuously strive to make the process better. We pride ourselves on having a strong work culture where our leadership teams provide the support and guidance needed by all of our employees. Your comments are in stark contrast to what we work so hard to provide. We provide a competitive compensation package and offer a wide range of benefits including work-life balance and paid time off for our employees. The employee benefits and time off are continually being reviewed based on market trends, and adjustments are made. We are sorry to hear your time with us was not a positive one. We wish you all the very best in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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