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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Customer Service Representative - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Mar 23, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Able to work from home

      Cons

      You will have to work from office for a few weeks before being able to go home, but this was back in 2020 so it may have changed.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review. We are glad to know that you enjoyed the work-from-home option provided. We care deeply for our employees and always try to provide flexibility at work to make them feel comfortable. We wish you the best with your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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