Firstsource Solutions

Vile Company - Manager Firstsource Solutions Employee Review

1.0

Mar 8, 2022

Recommend

CEO approval

Business outlook

Pros

HR team’s try to support employees, are supportive and helpful - found more support and knowledge from the Derby Team than my own! Wagestream

Cons

Local NI HR Team are useless; poor processes, leave grievances for months. Don’t support employees. Allow managers to get away with treating people like school children. Managers always mess up payroll and then blame payroll (worked long enough in managers roles to know who messes up what). Company is run by a group of Indian seniors who don’t understand NI culture.

Firstsource Solutions Response

Thank you for your review. I’m sorry to hear you’re not enjoying working with us and want to try and help improve things for you. Your Team Leader and HR are there to support you and help you when things go wrong. I’m sorry to hear this is not your experience and invite you to contact the HR Team locally or in Derby if you prefer. Once we have all the facts, we’ll look into this for you and try to make your work experience a better one. We have a strong people culture at Firstsource and I hope you will give us the chance to demonstrate that to you. Please reach out at your earliest convenience – we look forward to hearing from you.

Vile Company - Manager Firstsource Solutions Employee Review

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