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Thank you for your feedback. We are glad to know that you are satisfied with the overtime and bonus pay. We believe in equally prioritizing the demands of one's career and the demands of one's personal life such that Firstsourcers enjoy a good work-life balance – happy to hear that you are getting sufficient personal time-off.
We are committed to giving Firstsourcers competitive compensation and benefits and have a team that continually reviews them to be at par with market standards. Some employees, work on a pay matrix scale where they are paid per claim that they process. Our matrix employees typically earn above average hourly compensation in comparison to roles that pay on a strictly hourly basis. The matrix is enhanced with higher production, quality, and meeting financial goals for each work process.
If you have any thoughts on how we can improve, please write to your HR Manager. We wish you a successful career with Firstsource!