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Firstsource Solutions

Engaged employer

Sr. CSA - Senior CSA Firstsource Solutions Employee Review

4.0
Feb 6, 2022
Recommend
CEO approval
Business outlook

Pros

Good company for work environment.

Cons

Salary hike is average and not good.

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Firstsource Solutions Response
4y
Thank you for writing in. We are happy to know that you are enjoying the work environment provided. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the salary increases are linked to an individual’s consistent contribution to their goals. We strongly believe that staying abreast of rapidly changing skillsets is critical. To stay on course, we support our employees to advance in their current roles and prepare them for future opportunities. We encourage you to connect with your HR partner to know about these in detail. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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