Nice company, could have better training - Customer Service Representative Firstsource Solutions Employee Review

Thank you for your review. We are happy to know about your positive experience at Firstsource. We pride ourselves on delivering robust and thorough training for all of our new employees, and we’re concerned to hear this was not your experience. We continue to look for ways to improve our training and I hope you have spoken to your Supervisor to get the additional training you needed. Firstsource provides a competitive compensation package and offers a range of benefits – these are continually being reviewed based on market trends. Employees’ work schedules are aligned to suit the team’s or client’s requirements. These are planned and communicated to employees well in advance. Please reach out to your HR Manager should you have any concerns about this. Wishing you a long and fulfilling career with Firstsource.