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Firstsource Solutions

Engaged employer

Stressful - Customer Service Representative Firstsource Solutions Employee Review

2.0
Jan 19, 2022
Recommend
CEO approval
Business outlook

Pros

Most People are lovely Good opportunities to progress quickly Bonus

Cons

Pay not on time or wrong Treated like school kids You only allowed 2 absences in 6 months meaning lots of people would come in with sickness Holiday management Lack of organisation

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Firstsource Solutions Response
4y
Thank you for taking the time to write a review. It’s good to know that you connected well with your peers and enjoyed the progression opportunities available. Our Talent Development team works hard to provide interesting and fulfilling options that enable our people to advance their careers. We’re sorry to hear you experienced problems with pay and holidays whilst with us and hope you reached out for support with this. If not, we would like to invite you to contact the local HR Manager to discuss these in more detail. Thank you again for leaving a review – we wish you all the very best in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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