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Firstsource Solutions

Engaged employer

Ok - Customer Service Representative Firstsource Solutions Employee Review

3.0
Jan 6, 2022
Recommend
CEO approval
Business outlook

Pros

People where what made the place

Cons

Management, Pay and the business overall

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Firstsource Solutions Response
4y
Thank you for your review. It’s good to hear you enjoyed working with your peers. We strive to provide an environment where people can connect and make friends. We’re sorry to hear you didn’t feel fairly rewarded. Our compensation and benefits package provides a whole host of extras on top of your pay – including a pension, incentives, a health cash plan, perks and discounts, and an Employee Assistance Programme. Our leaders work hard to provide support, direction and coaching to every member of their team, we’re sorry you didn’t feel this was the case for you. We wish you all the very best for your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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