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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Overall- good company to work for - Patient Service Representative Firstsource Solutions Employee Review

      4.0
      Dec 7, 2021
      Patient service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You work independently. Management is attentive to employee needs.

      Cons

      You can feel over worked some times as very often there is a shortage of staff.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for taking the time to share your positive feedback. We are delighted to know that you are enjoying your experience with Firstsource and that you recommend us as an employer. We understand your concerns on periodic staffing shortages and that is currently one of our top priorities. Please reach out to your HR team should you need anything. Wishing you a long and fulfilling career with Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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