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Firstsource Solutions

Engaged employer

ok - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 5, 2021
Recommend
CEO approval
Business outlook

Pros

ready to work hard work ethic career progress

Cons

avoid to loose job bilingual jobs career progress

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Firstsource Solutions Response
4y
Thanks for writing in. We are happy to hear that you appreciate the culture at Firstsource. The upward mobility of employees is one of our key focus areas, and we’re constantly looking for ways to ensure you have access to growth and development opportunities. Each job role has a set of responsibilities and expectations, which are clearly explained at various stages. We understand that some days are great and everyone is happy, and other days could be complex. We make sure employees receive the best support. Please contact your HR Manager, so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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