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Firstsource Solutions

Engaged employer

Ok but could be better - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 4, 2021
Recommend
CEO approval
Business outlook

Pros

Good shifts, not on phones

Cons

Poor wages and poor promotional opportunities

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Firstsource Solutions Response
4y
Thanks for writing in. It is encouraging that you recommend us as an employer. We are happy to know that you appreciate the shift timings and our workplace practices. We are committed to giving Firstsourcers fair compensation and benefits and have a team that continually reviews them to be at par with market standards. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the promotions are linked to an individual’s consistent contribution, competency and potential. We encourage you to connect with your HR partner to know about this in detail. We wish you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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