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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Pathetic - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Jul 19, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It was good when it was work from office. A good name and a reputed organization

      Cons

      The managers, TLs and HR all do as they please, no escalation or complaints you make will be taken seriously. You can only servive only if you're a complete puppet or know how to lick your boss or bosses

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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