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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Management or bust - Tier I Technical Support Firstsource Solutions Employee Review

      2.0
      Jun 23, 2021
      Tier i technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      It pays well and you can work from home.

      Cons

      There are no higher Technical positions available. No advancement options other than management. Vacation days are abysmal for the line of work. Weekly meetings pulled people off of the phones making a slow day busier than necessary. When I was pulled to train new hires they expected me to work my regular shift on the phones.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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