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Firstsource Solutions

Engaged employer

It was a good experience, - Senior Customer Service Associate Firstsource Solutions Employee Review

3.0
May 13, 2021
Recommend
CEO approval
Business outlook

Pros

Good salary,overtime pay,performance insentive, 2 week offs

Cons

Sometimes you feel work pressure,coz of long shift timing and over time.

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Firstsource Solutions Response
5y
Thanks for your review. It’s encouraging to know you recommend us as an employer. We're happy that you were satisfied with the compensation and benefits offered at Firstsource. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. We understand that some days are great and everyone is happy, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Wishing you the best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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