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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good staff bad customers - Technical Support Engineer Firstsource Solutions Employee Review

      3.0
      May 7, 2021
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Very nice friendly and kind people you work with

      Cons

      The bad customer can be very very very bad

      avatar
      Firstsource Solutions Response
      5y
      Thanks for writing in. It is encouraging to know you recommend us as an employer. We’re happy to hear that you are enjoying working with your team and are satisfied with the support provided. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. Please write to your HR partner about your specific concerns for any support. Wishing you a fulfilling career with Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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