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Firstsource Solutions

Engaged employer

Position was ok, they did work with my scheduling conflicts and my team is amazing...the hours are ok, pay sucka - Collections Specialist Firstsource Solutions Employee Review

3.0
Oct 26, 2020
Recommend
CEO approval
Business outlook

Pros

Super friendly coworker Repeative work Descent hrs Close to home

Cons

Upper management Pay Favortism High turn over rate Atmosphere

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Firstsource Solutions Response
5y
Thank you for writing in! We are happy to hear that you are enjoying the work and the team that you are associated with. We are surprised to read your comment, as it is not reflective of the supportive, inclusive, and fair environment we work so hard to provide for our people. People are our assets - we follow the ‘Open Door’ policy to listen to our employees – they can walk up to their HR Manager / Business leaders to express their concerns. Our Management is very much committed to motivating and supporting our employees. We take pride in the fact that the vast majority of our employees enjoy long and fulfilling careers with us, and we endeavor to provide a competitive compensation-benefits package. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our package is on par with industry standards. We put our best efforts to reduce the turnover of our staff and we are progressing in it. We encourage you to connect with your Human Resources partner to discuss your concerns, so they can be addressed. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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