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Firstsource Solutions

Engaged employer

terrible - Customer Service Firstsource Solutions Employee Review

2.0
Oct 1, 2020
Recommend
CEO approval
Business outlook

Pros

shifts are good to maintain a social life

Cons

terrible manage, worst ran company ive worked for, management dont know their jobs to support you, floor staff dont know their jobs to support you and they leave you out to dry.

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Firstsource Solutions Response
5y
Thank you for taking the time to share feedback! It’s great to hear that our efforts to aid our employees to strike their work-life balance is well received and valued. Our leadership team motivates and supports every employee in our company. Our leaders and staff know the job in detail and they get it, as most of them started out in a role like yours. That is why we put so much effort into creating a supportive work environment. We encourage our employees to provide feedback in all stages of their employment with us either through the HR team or our employee surveys so that we can continue to improve our employee experience. Wishing you the best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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