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Firstsource Solutions

Engaged employer

Good place to work - Customer Service Associate Firstsource Solutions Employee Review

5.0
Apr 11, 2020
Recommend
CEO approval
Business outlook

Pros

Lot of options to make incentives plus additional sac off benefits.. You just need to play with your words to mint money in this place

Cons

Rotational shifts.... Very less break times

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Firstsource Solutions Response
6y
Thanks for taking time to write your review on Glassdoor. Happy to know that you recommend us as an employer. We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We encourage you to connect with your Employee Engagement SPOC to discuss concerns around shift and break timings. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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