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Firstsource Solutions

Engaged employer

Pressure free Work - Senior Customer Service Associate Firstsource Solutions Employee Review

3.0
Nov 25, 2019
Recommend
CEO approval
Business outlook

Pros

Work atmosphere, Weekend fun,Monthly once cultural fest

Cons

SALARY , NIGHTSHIFT, One way cab

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Firstsource Solutions Response
6y
We appreciate you sharing your honest feedback. Listening to our employees and empowering them to share ideas and improvements is something that is very important to us. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, we are bound to work in nightshifts. We will definitely take your feedback regarding salary and cab facilities and work towards improving it.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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