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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      .. - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Nov 9, 2019
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to start as a fresher

      Cons

      Slow growth opportunity and less basic salary

      avatar
      Firstsource Solutions Response
      6y
      We appreciate your honest feedback. It's encouraging to know you recommend us as an employer. As an organization, we believe in growing people from within the organization. 60 – 70% of our employees at different levels are home grown. We are sorry that you felt otherwise. We will look into this.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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