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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Unorganized, unreliable - Customer Services Representative Firstsource Solutions Employee Review

      2.0
      Oct 24, 2017
      Customer services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The interview process was very easy. Training was extensive. Customers were interesting

      Cons

      Everything else. Schedule was constantly changing. Bonus criteria was constantly changing. Management did not advocate for their employment. Several were in unethical matters.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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