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Firstsource Solutions

Engaged employer

suffers from normal call center issues - Anonymous employee Firstsource Solutions Employee Review

3.0
Oct 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great coworkers and direct management, solid training

Cons

call centers, at least in the US are constantly under threat of closure or loss of contract. Don't make long term plans, unless you are beyond entry level (even then it's dicey). You're probably going to get laid off.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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