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Firstsource Solutions

Engaged employer

I’ve enjoyed my time and learned a lot from the company. - Customer Service Advisor Firstsource Solutions Employee Review

5.0
May 8, 2012
Recommend
CEO approval
Business outlook

Pros

I’ve enjoyed my time and learned a lot from the company. The company has an open door policy; an advisor can directly speak to the DGMO. The salary is on time and any error or taken care of. The work environment is play full.

Cons

If one compares the salaries they are not as per industry standards, there is a problem while applying for leaves. The rosters are not out in time and one has to contact others to know his shift timings. The yearly leaves can’t be encased, so one loses the leaves if he doesn’t utilize them. The person can’t utilize the leaves due to the employee strength. (Number of employees working at a time) however, the working environment is best for freshers.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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