Firstsource Solutions

Firstsource Solutions reviews

Good place to work - Customer Service Associate Firstsource Solutions Employee Review

3.0

Feb 6, 2017

Customer service associate

Recommend

CEO approval

Business outlook

Pros

I worked there as a csa. Good place to work. Now they have 5 days of working for the process i was working for 2 days rotational week of but with 9hrs of shift timing.

Cons

9 hrs of shift timing 8 hrs login . For male employess only night shift was there no option of day shift

Firstsource Solutions Response

We would like to thank you for taking the time to write this review. We are happy to hear that you enjoyed your time spent with us. Your feedback helps us to continue to learn and improve the way we work. We would like to wish you all the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0

Dec 4, 2025

Patient advocate

Recommend

CEO approval

Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0

May 18, 2026

Claims examiner

Recommend

CEO approval

Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All

Firstsource Solutions reviews Firstsource Solutions Customer Service Associate reviews Firstsource Solutions review

Firstsource Solutions

Good place to work - Customer Service Associate Firstsource Solutions Employee Review

Explore other reviews about Firstsource Solutions

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches