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Firstsource Solutions

Engaged employer

Good first job - Customer Service Representative Firstsource Solutions Employee Review

3.0
Feb 6, 2017
Recommend
CEO approval
Business outlook

Pros

customer service experience Depending on the contract, there is the ability to learn more about insurance coverage. Good place to start out with little to no former work experience

Cons

Most of the managers aren't focused on helping out their CSRs - there were only 1 or 2 supervisors that were genuinely helpful.

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Firstsource Solutions Response
9y
We would like to thank you for taking the time to write this review. We are happy to hear that you have experienced the some of the positive attributes that our company has to offer. We encourage our staff to give us feedback so that we can continue to learn and improve the way we work. We would like to wish you all the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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