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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Senior customer service agent - Senior Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Jan 6, 2017
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work environment is the best. All senior level team are Very friendly

      Cons

      Very bad pay And ones an agent leaves the company then they are treated like trash

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your review. We are so happy to hear you are enjoying your time working with our company and appreciate all of the feedback we receive. We would like to thank you for all of your hard work.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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