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Firstsource Solutions

Engaged employer

Not good, but not horrible - Customer Service Representative Firstsource Solutions Employee Review

2.0
Aug 4, 2016
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Hours weren't that bad. The point system was pretty fair. Able to transfer to other projects.

Cons

Salary sucks. No real room for growth. Never really sure if/when a contract will be pulled.

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Firstsource Solutions Response
9y
We would like to thank you for taking the time to leave us your feedback. Firstsource strives to create an environment in which our employees learn and grow and we apologise that you did not experience this. We are taking your feedback and addressing the places we missed in delivering a great experience for you. We would like to wish you the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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