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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Agent - Guest Service Agent Firstsource Solutions Employee Review

      2.0
      Jun 17, 2016
      Guest service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Poor company based out of India. Incredibly cheap and poorly managed. Unfortunately typical of the call center environment so prevalent in Colorado Springs. Avoid if at all possible.

      Cons

      See above, there really are no positives other than basic employment

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      2.0
      Jun 17, 2026
      Patient financial advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping patients is the best part of the job

      Cons

      Very little management support to onsite employees

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