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Firstsource Solutions

Engaged employer

It used to be a good place - Claims Examiner Firstsource Solutions Employee Review

1.0
May 11, 2016
Recommend
CEO approval
Business outlook

Pros

Nice people working beside you. Paid PTO. Flexible hours. The only people not stressed out and worried are the newly hired and the few that post from India.

Cons

Total miscommunication within the company and even between departments.. Management turn over is insanely high with key members of the North American offices actually leaving to work with competitors. Supervisors/managers/team leads are usually found outside smoking. Offices closing, people and clients leaving. Poor training. Managers have their favorites, who they allow to break rules (play on cell phone instead of work. Surf the internet. Stand in the hallway and gossip). This place is truly toxic with an unhealthy atmosphere.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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