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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      This company is sinking like The Titanic jump ship - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      May 7, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid PTO, Insurance That is all i can say really.

      Cons

      Lack of communication. Unprofessional Management. Micromanaged. No one knows their left elbow from their right elbow. Company is run from India and is like a sweat shop. Inaccurate keeping of attendance. Always finding ways not to pay out bonus. Very high staff turn over.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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