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Firstsource Solutions

Engaged employer

Supportive environment with demanding peak periods - Senior Team Lead Firstsource Solutions Employee Review

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

A friendly and supportive work environment where team members genuinely help each other. There are good opportunities to learn and grow, along with a decent work-life balance. Management is approachable, and efforts are recognized. Overall, it’s a good place to gain experience and build your career.

Cons

The work environment can be demanding during peak periods, which also offers valuable learning and exposure. There are opportunities to improve processes and communication across teams. Growth prospects may vary by role, encouraging employees to explore and develop new skills within the organisation.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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